If it’s a job in the snow or a change of lifestyle you are looking for, then you’ve come to the right place. We reckon you’ll be as TOTALLY INTO Thredbo as we are.
If you are looking for a change from the everyday then why not come to live and work in the Snowy Mountains of Australia. Here you will make new friends, learn and develop new skills and have a working holiday in the process.
If you are totally in to everything snow and want nothing more than to ‘provide our guests with an exceptional alpine experience’ then we need to talk!
Applications for winter positions are generally open from late January to early April each year. Please click on the APPLY NOW tab in the menu bar to start the process. We look forward to speaking with you!
Thredbo is famous for its impressive snowy terrain, spectacular alpine village, long list of adventure activities available all year round and its village full of parties and events.
Let our staff explain why they’re so into working at the Event Group – and why you would be too.
Without these people, the snow’s a no-go. The positions are many & varied. Check them out.
Lift Attending is an outdoor position focused on the safe and efficient operation of our lifts whilst providing excellent and consistent levels of guest services. This position will, at times, require some degree of physical exertion as well as working outdoors in adverse weather conditions.
Snowmaking is an outdoor position focused on the monitoring and facilitation of snow production. Snowmakers produce snow during the afternoon and night to ensure our slopes are as snow covered as possible for our guests. Snowmaking requires attention to detail, physical exertion, and the ability to work during the night, outdoors and in adverse weather conditions.
Snow Grooming is a machine operator position focused on the night-time preparation of the slopes. Groomers work through the night to ensure that the slopes are manicured and groomed to perfection, giving our guests the best riding experience possible. Grooming requires attention to detail, physical exertion at times, and the ability to work during the night, outdoors and in adverse weather conditions.
PROFESSIONAL SKI PATROL
Ski Patrol is responsible for accident prevention including the use of trail markers, signage, and fencing to control and mark obstacles. Avalanche control, assessing ski runs, skier education, as well as providing advanced first aid, stabilisation of injured guests and transportation to the Thredbo Medical Centre are all key functions of this position. atrollers also engage in documentation of patrol activities, completion of accident forms, incident investigation, while liaising with other mountain departments where needed, as well as day to day customer service.
With Thredbo’s ever expanding terrain park options, the terrain park crew is responsible for the building and day to day maintenance of the many jumps, rails and boxes throughout the resort.
Thredbo Guest Services is a dynamic team focused on delivering an incomparable experience to our Guests every time. The team is responsible for extracting the needs of our guests through quality conversations and selling them the appropriate lift pass packages including a lesson and rental options. The Team is passionate about helping our guests with general Resort and On Mountain Information. This diverse department also has roles based outside, offering a seamless experience to our guests from arrival right through to accessing our lifts. Guest services operate out of 3 main areas, Valley Terminal and Friday Flat in Thredbo and also in Jindabyne.
THREDBO SPORTS RETAIL & RENTAL
The Retail and Rental department offers rental fitting and retail sales of ski and snowboard equipment in Thredbo out of our two main areas at Friday Flat and Valley Terminal. Our rental equipment is top-of-the-line and rigorously tested, our retail stores offer a large selection of ski and snowboard equipment, outerwear, Thredbo logo wear, and many other retail accessories our customers may need.
Thredbo Sports staff require a sound knowledge and understanding of all products on offer at Thredbo Sports and the skill to determine the most appropriate product/s for each individual.
THREDBO LEISURE CENTRE
Thredbo’s very own aquatic and sports centre! Thredbo Leisure Centre offers a variety of sporting options including: swimming, Weights Gym, ACE Trampoline Facility, squash, basketball and bouldering wall. The Thredbo Leisure Centre is equipped with a unique 4 x 50m & 4 x 25m Swimming Pool for our guests to use. Access to the centre is available to the general public & our members all year round. The qualified team of staff offers personal training, group fitness and trampoline classes, while being accredited with current pool lifeguard qualifications.
THREDBO CHILD CARE
Thredbo takes the worry out of where to leave the little ones whilst skiing. Operating throughout the winter months, Thredbo’s Child Care Facility operates out of the Thredbo Leisure Centre and caters for children 6 months to 6 years. The team is fully qualified and dedicated to creating an exciting environment for children staying for half or a full day.
MEDIA & COMMUNICATIONS
This team is responsible for the year round sales and marketing of Thredbo in keeping with the Thredbo brand. This includes managing and implementing advertising campaigns, maintaining thredbo.com.au, organising special events, creative for brochures and other printed material, dissemination of Thredbo information and ongoing public relations and promotions.
As the first port of call for all media enquiries, this team is responsible for getting the “Thredbo word” out to media and the general public. This includes providing snow reports and stories for local, regional and national media covering television, on-line, radio and print, hosting media in the resort and compiling and dissemination of media releases. There is a small radio and television broadcast studio at Friday Flat.
Responsible for the operation of all the municipal services for the village including the sewage treatment plant, water supply, waste and recycling management, snow clearing, road maintenance and car parking. The department is also responsible for the Environment Management System and the implementation of the associated plans to ensure that Thredbo continues to improve its environmental performance.
COURTESY SHUTTLE BUSES
Part of the Environmental Services Team, courtesy buses operate around the Village during the winter and for special events during summer.
With the responsibility for company maintenance including the hotel and company buildings, lifts, snowmaking, sewage treatment plant and all company vehicles; Thredbo’s Engineering Department employs a large range of trades personal across a variety of areas.
THREDBO ALPINE HOTEL
As a focal point of the Hotel, Front Office is open 24hrs per day 365 days per year. The reception staff meet and greet all Hotel & resort guests, check them into their accommodation, direct them to their rooms, assist with luggage and then act as a liaison point for the resort. Front Office staff are responsible for all after hours switchboard operations as well as reservations when the Thredbo Resort Centre is closed.
Thredbo Alpine Hotel Housekeeping is responsible for the cleanliness and re-stocking of the Hotel rooms, suites, Alpine Apartments and Riverside Cabins as well as laundering all linen for the hotel, apartments, leisure centre and child care. It also provides cleaners for the public areas of the Hotel and night cleaners for bars and restaurants.
FOOD AND BEVERAGE
With 10 operating outlets during winter, this department provides food and beverage products and services from cafeteria style through to fine dining and nightclub operations. Food & Beverage professionals have a high level of contact with all our guests and always provide the highest level of customer service.
CHEFS & KITCHEN TEAM
Working very closely with the Food & Beverage front of house team, the Thredbo Alpine Hotel Kitchen Team caters to all resort owned food operations. Chefs are required to consistently prepare all meals to the highest standards, create a positive working environment, and maintain kitchen areas to a high level of cleanliness.
Catering to the many Hotel outlets, the stores team looks after the logistics of making sure stock is where it needs to be at all times. An integral part of the hotel operation, Storeman are required to have a forklift ticket as well being ready to get in and do some solid manual labour when required.
Thredbo Snow Sports has a wide variety of positions available to applicants each winter. Please review carefully the below information to ascertain which position you’d like to apply for. The positions will be listed in the subheadings so please take note of which section your preferred position sits and look for this listing in our position vacant section. Snow Sports applications are open as of Wednesday 1st of February 2017.
Full Time Ski Instructing position for applicants who have up to and including one season of full time snow sports instructing experience. Applicants may or may not have a ski instructing qualification to be eligible for this position. For the purpose of this category, full time instructing is to be considered at least 8 weeks of continual full time employment.
QUALIFIED WITH SOME TEACHING EXPERIENCE
Full Time Ski Instructing position for applicants who have taught two or more full time seasons in a recognised Snow Sports School. In addition, applicants for this position must have a recognised entry level Ski Instructing qualification (APSI level 2 or equivalent).
Full Time Ski Instructing position for applicants who have taught at least four full time seasons in a recognised Snow Sports School. In addition to this teaching experience, applicants must have a qualification that attracts an ISIA Stamp or the Eurotest certificate as a minimum requirement for this position. Applicants with the required ISIA certification and experience who are interested in race or specialty coaching positions should also apply for this position.
A Ski Instructing positions for applicants who are available from 24th June – 16th July and three additional weekends through the remainder of July and August. Applicants for this position need to have an entry level ski instructing certification or one full time season of Snow Sports teaching experience. Experience coaching other sports will be an advantage to applicants selecting this recruitment pathway.
Full time Snowboard Instructing position for applicants who have less than 4 winter seasons of full time teaching experience. Applicants may or may not have a snowboarding qualification.
Full Time Snowboard Instructing position for applicants with at least 4 winter seasons of full time teaching experience and a qualification that attracts an ISIA stamp. A Ski Instructing certification and some ski instructing experience is also a requirement of this position. N.B – We have no part time Snowboard Instructor positions available this year.
THREDBOLAND SKI INSTRUCTOR
A Ski Instructing position for an applicant who is passionate about working exclusively with 3-6 year old children in Australia’s leading Children’s Snow Sports Program. Prior experience working young children is an advantage for this position. Skiing to a level 5 standard (Basic parallel turns on a blue run) is preferred, but not essential.
THREDBOLAND CROSSOVER INSTRUCTOR
A Crossover Instructing position that requires the successful applicant to work with children in our vibrant 3-6 year old program both on skis and a snowboard for the duration of the winter season. A strong aptitude for working with young children is required. Previous experience working with children is highly desirable. Skiing and snowboarding to a level 5 standard (Basic parallel turns on blue runs/ Linked Snowboard turns on blue runs) is preferred, it is not essential. Experience working in a Burton Riglets program is an advantage.
CHILDREN’S PROGRAM ASSISTANTS
CHILDREN’S PROGRAM ASSISTANT
Children’s Program Assistant position that requires an aptitude for working with children in an outdoor environment. Typical duties include greeting guests, checking student’s ticket validity, set up and pack away of operational equipment and assisting instructors working within our two different Children’s Programs. Experience working with an age range of 3-6 year olds and/or 7-17 year olds is an advantage.
CHILDREN’S PROGRAM ASSISTANT – SKIDOO DRIVER
Children’s Program Assistant position focused on the safe and efficient operation of “Friday Flat Freddy” whilst providing excellent and consistent levels of guest services in an outdoor environment. A strong, physically fit person should only apply for this demanding role. The successful applicant will have previous work experience and a proven connection with 3 – 6 year old children. Additional tasks include set up and pack away of equipment used in our children’s programs areas. A full driver’s license is a requirement for this position.
THREDBOLAND CHEF AND KITCHEN POSITIONS
The successful applicant will have prior experience in the management of a kitchen, including staff, ordering and management of invoices. Chefs are required to consistently prepare all meals to the highest standards, create a positive working environment, and maintain kitchen areas to a high level of cleanliness. Some exposure to catering for small children with food allergies will be viewed preferentially.
THREDBOLAND KITCHEN HAND
The successful applicant will assist in the preparation of meals for participants in our Children’s Programs. Some exposure to catering for small children with food allergies is an advantage. Experience and training in food handling and safety is required for this position.
PRIVATE LESSON SALES AND THREDBOLAND RECEPTION POSITIONS
PRIVATE LESSON SALES SUPERVISOR
This Supervisory position is suitable for applicants with a strong administration and customer service background. Previous experience leading a sales team in a high demand guest service area is a requirement of this position. The Private Lesson Supervisor will work directly with both staff and clientele in our fast paced private lesson bookings office, assisting customers to book all lessons by email, phone and over the counter sales. Experience working in a ski resort with RTP Software and Microsoft Office suite, prior knowledge of Snow Sports products will be an advantage.
PRIVATE LESSON SALES ASSISTANT
This is an administration position working within our private lesson bookings office, assisting customers to book all lessons by email, phone and over the counter sales. Experience working in a ski resort with RTP Software and Microsoft Office suite, prior knowledge of Snow Sports products will be an advantage.
Working within our fast paced Children’s Programs, a Thredboland receptionist is responsible for greeting guests at the start of each day, responding to customers enquires received by email and phone and significant daily data entry duties. Accordingly, experience working with Microsoft office suite is essential. Prior experience working in a child friendly environment would be an advantage.
EVENT DEPARTMENT POSITIONS
RACE DEPARTMENT ASSISTANT
Working with Thredbo’s Event Team, the successful applicant will have the opportunity to work within a small, dynamic team to assist in the delivery of on mountain events. This varied and physically demanding role would be best suited to someone with a trade background and comfortable working in all weather conditions. Applicants must hold a current driver’s license to apply for this position. This position will run from late June to early September. Previous exposure to alpine race courses or freestyle events will be an advantage. An ability to ski to a high intermediate level is a requirement for this position.
To apply for any of these positions, please click on the “APPLY NOW” button in the menu bar.
We think it’s important to mention a few things up-front to make sure we’re all on the same page.
There are a few things we will expect of you but we recognise it’s a two-way street so we’ve also listed the things we think you will expect of us.
Let us know if we’ve missed something important to you!
We know that not only do you need training to do your job effectively but also for your personal and professional growth. This is why we invest a lot of time, money and resources into offering all kinds of training and development programs across our business. If you’re not receiving the training you think you need, let us know.
You have both a right to receive feedback on how you’re going in your role and to tell us how we’re going as your employer too! Also, if you’ve got a great idea or something you want to say, by all means speak up!
We understand that sometimes you might need to change your shift to do an exam or some other personal things… we respect you have a life outside of work! So we’re prepared to be as flexible as we can to accommodate these things. (But remember flexibility works 2 ways! From time-to-time we might ask you to be flexible around certain things also such as doing an extra shift, working at a different location or helping out in another department).
You might not think it, but you can have an amazing career with us. So many of our staff started out with us thinking it was “just a job” and have found they are so totally into working for us they never want to leave! If you can’t see a potential career-path for you, make sure you talk to us about what’s possible. We all started somewhere.
Yes, there are some great benefits! The specifics do change from time to time but as a start, how do free movies, discounted offers at hotels and restaurants and discounted skiing sound? Just a note though, enjoy the benefits and don’t abuse them, it just ruins things for the rest of us!
Have you heard that expression, don’t live to work? We think that’s for people that hate their jobs and we disagree with it. Our culture encourages so much fun whilst working that we believe work to live is far more apt and we’re not talking about money. Working here will almost get into your blood. You’re likely to make great friendships here and achieve a great sense of fulfillment. Some of our people have so much fun they say they can’t believe they get paid to work here!
CUSTOMER IS KING
Sorry to be blunt, if you don’t love serving people, don’t work for us! Our number one focus is on providing exceptional experiences for our customers. If you are not the sort of person that will bend over backwards for a customer every single time, this is just not your gig.
HOURS OF WORK
We run a business that is far removed from an office environment and therefore our hours of opening are far from 9-5! This means that we will need you to be available across all kinds of shifts including late Friday and Saturday nights and public holidays. By the way, we’ll probably need you to work right across the Christmas / New Year holiday break too, so if you have plans to go away, you need to talk to us about it ASAP so we can work something out.
UNIFORMS & DRESS STANDARDS
We take great pride in our business so it makes sense that this is reflected in all aspects including the way we present ourselves. In most cases, we will provide you with a uniform and we expect you to wear this uniform in full whenever you are on shift. You should be fresh and tidy and your uniform should always be clean and pressed when you turn up for work.
We don’t treat you like a number so make sure you don’t act like one! We encourage you to think like an entrepreneur: if there’s a problem to fix, then fix it! If something needs doing, then just do it! “It’s not in my job description” is not something we say around here. Only totally “can do” people need apply.
TEAMWORK & RESPECT
Our mantra is treat others how you would like to be treated. We have all kinds of people working for us and we’ve found that things run best when we all work together as one united team. We won’t tolerate any form of bullying, harassment or exclusion.
WORK HARD, PLAY HARD
We’re telling you the truth when we say you’ll have fun, but there is a serious side to what we do and that is to run a successful, professional business. To achieve this, we do all work exceptionally hard. We don’t have room for lightweights – even our Casuals are expected to work at full-steam. Once we’re done though, boy do we know how to play-hard! We also love to celebrate our successes. Got the energy to keep up with us?!