If it’s a job in the snow or a change of lifestyle you are looking for, then you’ve come to the right place. We reckon you’ll be as TOTALLY INTO Thredbo as we are.
If you are looking for a change from the everyday then why not come to live and work in the Snowy Mountains of Australia. Here you will make new friends, learn and develop new skills and have a working holiday in the process.
If you are totally in to everything snow and want nothing more than to ‘provide our guests with an exceptional alpine experience’ then we need to talk!
Applications for winter positions are generally open from late January to early April each year. Please click on the APPLY NOW tab in the menu bar to start the process. We look forward to speaking with you!
Thredbo is famous for its impressive snowy terrain, spectacular alpine village, long list of adventure activities available all year round and its village full of parties and events.
Let our staff explain why they’re so into working at the Event Group – and why you would be too.
Without these people, the snow’s a no-go. The positions are many & varied. Check them out.
Do you love the outdoors? Thredbo Lift Attendants have one of the best offices on the mountain – the great outdoors. On the mountain, you are responsible for moving guests around the resort safely and efficiently. This role is a physical one and you will be out in all kinds of conditions, lots of snowy weather. There is loads of interaction with guests so you require exceptional customer service talents. If you are reliable, love people, working in a top team and being outdoors – this is the job for you.
The snowmaking team are responsible for creating the snow. They stay up all night to ensure Thredbo guests always have the best possible snow conditions. This role is physical, the shifts are mostly at night and you work in a small but dynamic team. There is quite a science to making snow so astute attention to detail is required. Hard working night owls with loads of initiative who love to test their product on some of Australia’s best slopes should apply for this job.
Snow Groomers are often referred as artists who use the snow as their canvas with pristine pistes as the finished masterpiece. Working throughout the night they push, smooth and farm snow ensuring the slopes are in the best possible condition for guests. This is a physical role that requires experience in operating heavy machinery. If you have a great attention to detail (read: perfectionist), like working on a big mountain during the night in all kinds of weather and take pride in your work – hit apply now.
PROFESSIONAL SKI PATROL
Ski Patrol is responsible for reducing the risk of injury and minimising the exposure to hazards on the hill and coming to the aid of injured riders. They ensure that skiers and boarders are well looked after should they need medical support and assistance on the mountain. Injury prevention is a key role of Ski Patrol – sweeping the mountain to open and close, marking obstacles, signage, fencing, accessing suitability of slopes, rider education are just a few of the roles in this position. To apply you require skills such as solid customer service, a level head, good communicator, advanced skier/boarder, team player and ASPA qualifications.
TERRAIN PARK CREW
The Terrain Park crew look after the four Thredbo parks, ridercross courses, pop-up parks and special event set-ups. This is a physically demanding outdoors role that requires the team to maintain, construct and repair features to ensure the safe operation of the parks. If you like to ride, enjoy being part of a creative hard working team and have strong customer service skills then apply here.
Customer service position involved with all aspects of resort and mountain operations. This includes interacting with guests from all over the world to ensure a memorable experience while visitng Aspen/Snowmass. The ideal candidate enjoys being outside in all weather conditions sharing a passion for the mountain lifestyle and can share their enthusiasm with guests and co-workers alike.
Thredbo Guest Services is a dynamic team focused on delivering exceptional customer service. They are the here to help team, who are knowledgeable in all areas of village and mountain and with resort products. The team works both indoors and outdoors out of three main areas – Valley Terminal and Friday Flat in Thredbo and also in Jindabyne in all kinds of weather. From selling lift, lesson and rental passes, assisting guests with general information to ensuring the seamless delivery of guests to the slopes. This role is for someone who is enthusiastic, fun, outgoing and thrives on the providing extraordinary customer service.
THREDBO SPORTS RETAIL & RENTAL
The Retail and Rental team look after the fitting out, renting and selling of all the gear that guests need to hit the slopes. Skiers and boarders can choose from the fresh rental clothing and equipment fleet or purchase their own. The team are often the first people that guests chat to in Thredbo so solid customer service skills are a must.
The perfect fit for this role is someone who has a sound knowledge and understanding of the products on offer at Thredbo Sports, can communicate with guests of all ages from all backgrounds, enjoys a fast paced work place and familiar with ski and snowboard gear.
THREDBO LEISURE CENTRE
The Thredbo Leisure Centre is the only facility of its kind in alpine Australia. It is the one stop fitness hot spot. The all-purpose centre is open every day 7am – 7pm and has all you need to keep in top shape. Facilities include: ACE Trampoline centre, Fully equipped gym is loaded with cardio equipment, weights, kettle bells, bands and balls, 50m and 25m heated pool, Waterslide and pool inflatables, Bouldering wall, Squash and basketball courts. A range of fitness classes available.
If you are flexible, want to bring you passion for fitness to the Thredbo team, a qualified fitness instructor or accredited pool lifeguard, enthusiastic, able to motivate others and enjoy working in a busy environment – this is the job for you.
THREDBO CHILD CARE
While guests hit the slopes, the children are well looked after at Thredbo Childcare by experienced and friendly carers. The centre caters for children aged 6 months to school age, is open every day from 8am to 5pm and is a non-skiing facility.
This role is for someone who is passionate about caring for children and enjoys fun and engaging age appropriate activities in a small but busy environment.
MEDIA & COMMUNICATIONS
This team is responsible for the year round sales and marketing of Thredbo in keeping with the Thredbo brand. This includes managing and implementing advertising campaigns, maintaining thredbo.com.au, organising special events, creative for brochures and other printed material, dissemination of Thredbo information and ongoing public relations and promotions.
As the first port of call for all media enquiries, this team is responsible for getting the “Thredbo word” out to media and the general public. This includes providing snow reports and stories for local, regional and national media covering television, on-line, radio and print, hosting media in the resort and compiling and dissemination of media releases. There is a small radio and television broadcast studio at Friday Flat.
This diverse crew are responsible for village presentation and municipal facilities. They look after a varied cache of resort services including the sewage treatment plant, water supply, waste and recycling management, snow clearing, road maintenance and car parking. This is a physical outdoors role, so you will work in all kinds of weather.
VILLAGE CREW Responsible for the operation of all the municipal services for the village including the sewage treatment plant, water supply, waste and recycling management, snow clearing, road maintenance and car parking. The department is also responsible for the Environment Management System and the implementation of the associated plans to ensure that Thredbo continues to improve its environmental performance.
COURTESY SHUTTLE BUSES Part of the Environmental Services Team, courtesy buses operate around the Village during the winter and for special events during summer.
THREDBO ALPINE HOTEL
FRONT OFFICE As a focal point of the Hotel, Front Office is open 24hrs per day 365 days per year. The reception staff meet and greet all Hotel & resort guests, check them into their accommodation, direct them to their rooms, assist with luggage and then act as a liaison point for the resort. Front Office staff are responsible for all after hours switchboard operations as well as reservations when the Thredbo Resort Centre is closed.
HOUSEKEEPING Thredbo Alpine Hotel Housekeeping is responsible for the cleanliness and re-stocking of the Hotel rooms, suites, Alpine Apartments and Riverside Cabins as well as laundering all linen for the hotel, apartments, leisure centre and child care. It also provides cleaners for the public areas of the Hotel and night cleaners for bars and restaurants.
FOOD AND BEVERAGE With 10 operating outlets during winter, this department provides food and beverage products and services from cafeteria style through to fine dining and nightclub operations. Food & Beverage professionals have a high level of contact with all our guests and always provide the highest level of customer service.
CHEFS & KITCHEN TEAM Working very closely with the Food & Beverage front of house team, the Thredbo Alpine Hotel Kitchen Team caters to all resort owned food operations. Chefs are required to consistently prepare all meals to the highest standards, create a positive working environment, and maintain kitchen areas to a high level of cleanliness.
STORES Catering to the many Hotel outlets, the stores team looks after the logistics of making sure stock is where it needs to be at all times. An integral part of the hotel operation, Storeman are required to have a forklift ticket as well being ready to get in and do some solid manual labour when required.
COURTESY SHUTTLE BUSES
Thredbo operate a free bus network that shuttles guests around the village to the slopes. It operates from 7:30am – 9pm daily and up to midnight on weekends. This team greet and engage guests, residents and staff, deliver skiers and boarders around the resort, plus assisting with information, direction and resort in’s and out’s. You should be an experienced driver, well-presented, have great customer service skills and initiative.
This team keep the resort moving – involving a mix of trade-qualified staff, they are responsible for maintenance, servicing and upgrades of resort infrastructure including ski lifts, snow groomers, snowmaking, sewage treatment plant, company vehicles, hotel, mountain restaurants and buildings. Trades include electricians, mechanical fitters, carpenters, mechanics and plumbers.
Thredbo Snow Sports School employ instructors from all corners of the globe who are snow specialists that love to teach skiing and boarding.
Thredbo Snow Sports has a great mix of positions available, below is a rundown of what is on offer for winter, please carefully review the information to determine what position best suits your experience, interests and attributes.
Snow Sports applications will open Thursday 30th January, 2020.
This Ski Instructing position is suited to applicants who have little to no teaching experience or those with up to one full time season (10 full weeks of continual employment). An entry level ski instructing certification is an advantage for this position, however not a requirement.
Applicants must be available to teach 6 days per week from mid-June through until mid-September.
QUALIFIED WITH SOME TEACHING EXPERIENCE
This Ski Instructing position is only available to applicants who have two or more full time seasons of teaching experience (10 full weeks of continual employment) in a recognised Snow Sports School. In addition, applicants who wish to apply for this position must have a recognised Ski Instructing qualification that is APSI level 2 or equivalent. An entry level snowboard instructing certification is an advantage for this position, however not a requirement.
EXPERIENCED SKI INSTRUCTOR
Experienced Ski Instructing position applicants must have taught at least four full time seasons in a recognised Snow Sports School. In addition to this teaching experience, applicants must have a qualification that attracts an ISIA Stamp or the Euro test certificate as a minimum requirement. Those with the required ISIA certification and experience who are interested in race or specialty coaching roles should also apply for this position.
LIMITED AVAILABILITY – SCHOOL HOLIDAYS AND WEEKENDS ONLY
This Ski Instructing position is for applicants who are available to work from 4th July –19th July and three additional weekends through the remainder of July and August. Applicants for this position need to have an entry level ski instructing certification plus one full time season of Snow Sports teaching experience (10 full weeks of continual employment).
This Snowboard Instructing position is for applicants who have less than four winter seasons of full-time teaching experience. This position suits both applicants who do not have a Snowboard certification or hold a certification up to the equivalent of an ISIA or Eurotest certification. The exception to this, is any Crossover instructors who should apply for the Crossover Instructor position instead.
QUALIFIED CROSSOVER WITH SOME TEACHING EXPERIENCE
This Snowboard Instructing position is for applicants who have two or more full time seasons experience (10 full weeks of continual employment) teaching Snowboarding in a recognised Snow Sports School. Applicants who wish to apply for this position must have a recognised Snowboard Instructing qualification that is APSI level 2 or equivalent. In addition to this, all applicants must possess an entry level Ski instructing certification with proven ski teaching experience. Applicants without dual teaching certifications will not be considered for this positon.
The Experienced Snowboard Instructing position is for applicants who have at least four winter seasons of full time teaching experience and a qualification that attracts an ISIA stamp. A Ski Instructing certification and some ski instructing experience will be highly advantageous for applicants applying for this position.
N.B – We have no limited availability Snowboard Instructor positions available this year.
THREDBOLAND SKI INSTRUCTOR
This Ski Instructing position is for an applicant who is passionate about working exclusively with 3-6 year old children in Australia’s leading Children’s Snow Sports Program. Prior experience working with young children is an advantage for this position. Skiing to a level 5 standard (Basic parallel turns on a blue run) is preferred, but not essential.
Applicants must be available to teach 5 days per week from mid-June through until mid-September.
THREDBOLAND CROSSOVER INSTRUCTOR
Our Crossover Instructing position requires the successful applicant to work with children in our vibrant 3-6 year old program. Applicants for this position must be able to teach both skiing and snowboarding. A strong aptitude for working with young children is required and previous experience working with children is highly desirable. Skiing and snowboarding to a level 5 standard (Basic parallel turns on blue runs/ Linked Snowboard turns on blue runs) is preferred, but not essential. Experience working in a Burton Riglets program is also an advantage.
CHILDREN’S PROGRAM ASSISTANTS
CHILDREN’S PROGRAM ASSISTANT
Our Children’s Program Assistant position requires an aptitude for working with children in an outdoor environment. Typical duties include greeting guests, checking student’s ticket validity, set up and pack away of operational equipment and assisting instructors working within our two different Children’s Programs. Experience working with an age range of 3-6 year olds and/or 7-17 year olds is an advantage.
Applicants must be available for work 5 days per week from mid-June through until mid-September.
CHILDREN’S PROGRAM ASSISTANT – SKIDOO DRIVER
Children’s Program Assistant position focused on the safe and efficient operation of “Friday Flat Freddy,” a snowmobile that transports the young children around the Friday Flat beginner slope, whilst providing excellent and consistent levels of guest services in an outdoor environment. This role also assists the team in the daily set-up and pack down of the children area. A strong, physically fit person should only apply for this demanding role. The successful applicant will have previous work experience and a proven connection with 3 – 6 year old children. A full driver’s license is a requirement for this position.
EVENT DEPARTMENT POSITIONS
RACE DEPARTMENT ASSISTANT
This small and dynamic team is responsible for the delivery of on mountain events. This varied and physically demanding role is best suited to someone with a trade background and is comfortable working in all weather conditions.
You must hold a current driver’s license to apply for this position and be able to ski to a high intermediate level. Some previous exposure to alpine race courses or freestyle events will also be an advantage.
Applicants must be available for work 5 days per week from late-June through until mid-September.
THREDBOLAND CHEF AND KITCHEN POSITIONS
The successful applicant will have prior experience in the management of a kitchen, including staff, ordering and management of invoices. You can consistently prepare all meals to the highest standards, create a positive working environment and maintain kitchen areas to a high level of cleanliness. Some exposure to catering for small children with food allergies will be viewed preferentially.
THREDBOLAND KITCHEN HAND
The successful applicant will assist in the preparation of meals for participants in our Children’s Programs. Some exposure to catering for small children with food allergies is an advantage. Experience and training in food handling and safety is required for this position.
SNOW SPORTS ADMINISTRATION POSITIONS
SNOW SPORTS SALES SUPERVISOR
The Snow Sports Sales Supervisor works directly with both staff and clientele in our fast paced Snow Sports bookings office. If you have a strong administration and customer service background, then this is the role for you.
You will assist customers to book all lessons and provide detailed product information by email, phone and over the counter sales. Prior knowledge of Snow Sports products and Snow Sports school operations are desirable. Experience working in a ski resort with RTP Software and Microsoft Office suite will be an advantage for applicants.
Applicants must be available for work 6 days per week from early-May through until mid-September.
SNOW SPORTS SALES ASSISTANT
This administration position works within the fast paced Snow Sports bookings office assisting customers with booking all snow sports lessons.
You will provide customers with in-depth product guidance in preparation for their holiday by email, phone and over the counter when they arrive. Prior knowledge of Snow Sports products and Snow Sports school operations is desirable. Experience working in a ski resort with RTP Software and Microsoft Office suite will also be an advantage.
Applicants must be available for work 5 days per week from early-June through until mid-September.
This role is the front of house for our fast-paced Children’s Programs.
You will be responsible for greeting guests at the start of each day, responding to customers enquires received by email and phone and significant daily data entry duties. Accordingly, experience working with Microsoft office suite is essential. Prior experience working in a child friendly environment would be an advantage.
To apply for any of these positions, please click on the “APPLY NOW” button in the menu bar.
We think it’s important to mention a few things up-front to make sure we’re all on the same page.
There are a few things we will expect of you but we recognise it’s a two-way street so we’ve also listed the things we think you will expect of us.
Let us know if we’ve missed something important to you!
We know that not only do you need training to do your job effectively but also for your personal and professional growth. This is why we invest a lot of time, money and resources into offering all kinds of training and development programs across our business. If you’re not receiving the training you think you need, let us know.
You have both a right to receive feedback on how you’re going in your role and to tell us how we’re going as your employer too! Also, if you’ve got a great idea or something you want to say, by all means speak up!
We understand that sometimes you might need to change your shift to do an exam or some other personal things… we respect you have a life outside of work! So we’re prepared to be as flexible as we can to accommodate these things. (But remember flexibility works 2 ways! From time-to-time we might ask you to be flexible around certain things also such as doing an extra shift, working at a different location or helping out in another department).
You might not think it, but you can have an amazing career with us. So many of our staff started out with us thinking it was “just a job” and have found they are so totally into working for us they never want to leave! If you can’t see a potential career-path for you, make sure you talk to us about what’s possible. We all started somewhere.
Yes, there are some great benefits! The specifics do change from time to time but as a start, how do free movies, discounted offers at hotels and restaurants and discounted skiing sound? Just a note though, enjoy the benefits and don’t abuse them, it just ruins things for the rest of us!
Have you heard that expression, don’t live to work? We think that’s for people that hate their jobs and we disagree with it. Our culture encourages so much fun whilst working that we believe work to live is far more apt and we’re not talking about money. Working here will almost get into your blood. You’re likely to make great friendships here and achieve a great sense of fulfillment. Some of our people have so much fun they say they can’t believe they get paid to work here!
CUSTOMER IS KING
Sorry to be blunt, if you don’t love serving people, don’t work for us! Our number one focus is on providing exceptional experiences for our customers. If you are not the sort of person that will bend over backwards for a customer every single time, this is just not your gig.
HOURS OF WORK
We run a business that is far removed from an office environment and therefore our hours of opening are far from 9-5! This means that we will need you to be available across all kinds of shifts including late Friday and Saturday nights and public holidays. By the way, we’ll probably need you to work right across the Christmas / New Year holiday break too, so if you have plans to go away, you need to talk to us about it ASAP so we can work something out.
UNIFORMS & DRESS STANDARDS
We take great pride in our business so it makes sense that this is reflected in all aspects including the way we present ourselves. In most cases, we will provide you with a uniform and we expect you to wear this uniform in full whenever you are on shift. You should be fresh and tidy and your uniform should always be clean and pressed when you turn up for work.
We don’t treat you like a number so make sure you don’t act like one! We encourage you to think like an entrepreneur: if there’s a problem to fix, then fix it! If something needs doing, then just do it! “It’s not in my job description” is not something we say around here. Only totally “can do” people need apply.
TEAMWORK & RESPECT
Our mantra is treat others how you would like to be treated. We have all kinds of people working for us and we’ve found that things run best when we all work together as one united team. We won’t tolerate any form of bullying, harassment or exclusion.
WORK HARD, PLAY HARD
We’re telling you the truth when we say you’ll have fun, but there is a serious side to what we do and that is to run a successful, professional business. To achieve this, we do all work exceptionally hard. We don’t have room for lightweights – even our Casuals are expected to work at full-steam. Once we’re done though, boy do we know how to play-hard! We also love to celebrate our successes. Got the energy to keep up with us?!