Parramatta | General Manager | 6yrs
In my role, my key accountabilities include: Controlling the day to day operations of the business (profitability, film programming, payroll, inventory, repairs & maintenance, implementing national head office initiatives), establishing strong relationships with third parties and suppliers, implementing our Local Area Marketing (LAM) plan, ensuring location presentation and cleanliness, forecasting and rostering staff as per labour targets, ensuring OH&S and RSA policies are adhered to and taking a lead role in the hiring and induction process of new recruits.
I first started at Event Cinemas Macquarie as a casual in 2010, whilst studying my degree in Media at Macquarie University. My brother, a Supervisor at the time, told me about a recruitment day coming up, so I applied! The rest, as they say, is history!
Yes, my wife is a Food and Beverage Manager with Event Cinemas!
Every day at the cinemas is unlike the last! There is a new challenge everyday and we are kept on our toes. There is never a boring day at the movies!
Working for Event Cinemas has given me a huge appreciation for the technical requirements to get a film on screen – particularly when we ran 35mm print! I had no idea about the process involved!
I started as a General Cinema Worker in May 2010. After 8 months, I was made a Supervisor before being promoted to a Duty Manager in mid 2011. During this time I was also assisting in the management of our Food and Beverage departments. In early 2014, I was promoted to Assistant General Manager (AGM) at Macquarie. As an AGM, I also worked at Castle Hill and George Street (the group’s biggest cinema complex). On my 24th Birthday, I was promoted to General Manager at Event Cinemas Hornsby!
My proudest moment throughout my career with Event Cinemas was Valentine’s Day 2015 at George St. This day also happened to coincide with the release of 50 Shades of Grey! By the end of the day we’d served over 10,000 guests and while my feet ached and I was covered in popcorn salt, working with such an incredible team made the day a huge success.
My greatest professional achievement was definitely being appointed to the position of General Manager. This was a goal that I had worked almost 4 years to achieve and it was a very fulfilling feeling to reach that goal. I started as a casual, cleaning cinemas, thinking that this was just a job to get me through Uni – but now I am the General Manager of a cinema that provides movie experiences to over 600,000 patrons each and every year.
Right now, I am loving learning new things and developing my skills as a General Manager. I hope for a continued long, successful career with Event Cinemas. The next step for me is working towards an Area Manager role.
It certainly hasn’t been without its challenges. There have been times when satellite feeds haven’t worked to packed out audiences, orders haven’t arrived on time and popcorn machines have broken down over the long weekend but overall the positives FAR outweigh the negatives!
A career with the cinemas is both challenging and rewarding. When I started working at Macquarie as a casual employee trying to balance my work and Uni degree, I never would have imagined that a few years down the track, I would be a Cinema Manager. It is awesome! If you love film (like I do) and think you have a knack for customer service – this is the job/career for you!
No, but I have worked at a number of cinema locations: Macquarie, Castle Hill, George St and now at Hornsby. They are all very different sites, each very unique in their challenges
Yes, particularly at my time at George St, where we host many film premieres and events. During my time there, we were lucky enough to have the likes of Arnold Schwarzenegger, Katy Perry, Chris Rock, Amy Poehler, M Night Shyamalan & Amy Schumer visit our cinema.
There is a lot more involved in working at the cinema, than just popcorn and selling tickets. Working at Event Cinemas has taught me all of the skills that I now have to be able to successfully manage my business!
As cliché as it sounds, my best cinema experiences have been always with the many mates I have made throughout my time with the company. Many of my closest friends either work for or have worked in the past for the cinemas! Having your mates with you on the busy shifts and late nights definitely makes a huge difference!
Yes. At Parramatta, I manage a team of 70 casual team members and have 8 staff as part of my Management Team. Working with, managing and developing my team is a huge part of my role. Working together to achieve our goals and targets is an awesome feeling!